首页 map[addtime:<nil> column:0 data:{"status":0,"msg":"","data":{"data":{"banner":[{"image":"/assets/upload/2024/10/09/8321b9b943cd4f57fe891334012bebb1.png","t1":"感恩有你,未来可期","t2":"","t3":"/p/2802"}],"name1":"新闻资讯"}}} data2:<nil> description:16年IT服务经验-全国服务电话:400-017-5181 featured: id:1 illustrate:新闻资讯 keywords:同创双子公司新闻, 同创双子,同创双子怎么样,同创双子公司,成都同创双子,北京同创双子,同创双子最新新闻 name:新闻资讯 orders:1 state:true tag:<nil> templateslist:{ "controls": [ { "name": "data.name1", "label": "简单标题", "type": "input-text" }, { "type": "combo", "name": "data.banner", "label": "轮播", "multiple": true, "draggable": true, "items": [ { "name": "t1", "label": "标题", "type": "input-text" }, { "name": "t2", "label": "时间", "type": "input-text" }, { "name": "t3", "label": "连接", "type": "input-text" }, { "type": "input-image", "name": "image", "label": "配图", "receiver": "./api/upload?rich=2" } ] } ] } templatespage:{ "controls": [ { "label": "推荐等级", "type": "select", "name": "featured", "options": [ { "label": "不推荐", "value": 0 }, { "label": "首页推荐", "value": 1001 } ] }, { "type": "group", "body": [ { "name": "data.listimg", "label": "列表图片", "receiver": "./api/upload?rich=2", "type": "input-image" }, { "name": "data.img", "label": "首页图片", "receiver": "./api/upload?rich=2", "type": "input-image" } ] }, { "type": "input-rich-text", "name": "data.body", "label": "文章内容1", "receiver": "post:./api/upload?rich=1" } ] } title:新闻资讯-同创双子(北京)信息技术股份有限公司 tmpllist:list tmplpage:page url:news] > 新闻资讯 map[addtime:<nil> column:1 data:{"status":0,"msg":"","data":{"data":{"banner":[{"image":"/assets/upload/2023/12/13/3e1643bd17c60956f27ddf735eb3048d.png","t1":"桌面运维是什么?外包好还是自招好","t3":"https://www.itgemini.net/p/2613"},{"image":"/assets/upload/2023/12/13/d52a5f367538356cbcbfbbf727a5e0a7.png","t1":"什么是系统集成?同创双子可以做哪些系统集成服务","t3":"https://www.itgemini.net/p/2611"}],"name1":"干货分享"}}} data2:<nil> description:16年IT服务经验-全国服务电话:400-017-5181 featured: id:3 illustrate:干货分享 keywords:同创双子公司新闻, 同创双,同创双子公司,成都同创双子,北京同创双子,同创双子最新新闻,电脑卡顿,电脑故障,网络故障 name:干货分享 orders:1 state:true tag:<nil> templateslist:{ "controls": [ { "name": "data.name1", "label": "简单标题", "type": "input-text" }, { "type": "combo", "name": "data.banner", "label": "轮播", "multiple": true, "draggable": true, "items": [ { "name": "t1", "label": "标题", "type": "input-text" }, { "name": "t2", "label": "时间", "type": "input-text" }, { "name": "t3", "label": "连接", "type": "input-text" }, { "type": "input-image", "name": "image", "label": "配图", "receiver": "./api/upload?rich=2" } ] } ] } templatespage:{ "controls": [ { "label": "推荐等级", "type": "select", "name": "featured", "options": [ { "label": "不推荐", "value": 0 }, { "label": "首页推荐", "value": 1001 } ] }, { "type": "group", "body": [ { "name": "data.listimg", "label": "列表图片", "receiver": "./api/upload?rich=2", "type": "input-image" }, { "name": "data.img", "label": "首页图片", "receiver": "./api/upload?rich=2", "type": "input-image" } ] }, { "type": "input-rich-text", "name": "data.body", "label": "文章内容", "receiver": "post:./api/upload?rich=1" } ] } title:干货分享-IT技巧-同创双子(北京)信息技术股份有限公司 tmpllist:list tmplpage:page url:share] > 干货分享
ITOP数据的导出/导入

发布日期:2019/04/23 08:00:00

  由于ITOP时不时会更新,那么则需要将原有的ITOP数据导出/导入

  一、 导出

  1. 登录到ITOP(需要导出的版本)

  2. 点击进入需要导出文件的界面(以导出联系人为例)

ITOP数据的导出/导入

  3. 点击右侧的“工具”按钮,选择“Excel Export”

ITOP数据的导出/导入

  4. 点击“Export”

ITOP数据的导出/导入

  5. 接下来会有一个下载的提示框,点击下载,保存到桌面就行了

  二、导入

  1. 登录到需要导入的ITOP

  2. 选择最左侧的“数据管理”,点击“CSV导入”

ITOP数据的导出/导入

  3. 选择“复制和粘贴数据”

ITOP数据的导出/导入

  4. 打开刚刚导出的Excel数据文件,复制里面所以内容,并粘贴到上一步骤中的“复制粘贴框”,然后点击“Next>>”

ITOP数据的导出/导入

  5. 点击“Next>>”

  6. 选择类以导入:“人员”,根据数据行选择对应的“映射”,如有对应不上的地方,选择“忽略该栏”。然后点击“激活导入”

ITOP数据的导出/导入

  7. 点击“运行导入”

ITOP数据的导出/导入

  8. 点击“确认”。完成导入

ITOP数据的导出/导入

  三、导入过程中常见问题解决办法

  1. Issue: failed to reconcile(未能协调)

ITOP数据的导出/导入

  故障原因:映射栏未能找到与实际相匹配的数据

  解决办法:在”数据映射“里选择“忽略该栏”

ITOP数据的导出/导入

  2. ERROR: Could not be changed to - reason: Unexpected value for attribute 'first_name': Null not allowed(“姓”数据值不能为0)

  故障原因:主要的映射栏不能为空

  解决办法:在“数据映射”里正确的映射

  3. Could not be changed to 6102 - reason: Unexpected value for attribute 'notify': no match found, check spelling(匹配错误,请检查拼写)

  故障原因:映射关系错乱。

  解决办法:在“数据映射”里正确的映射

ITOP数据的导出/导入


同创双子为企业保驾护航

专注数字化方案建设,推动智慧企业生态圈的升级发展